Contact information

Contact Us - Infinity Ventures

How can we help?

Choose the department you wish to contact or check our official communication channels for more accurate and faster feedback.

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Corporate Headquarters

Main Address
M Residence, Bandar Tasik Puteri, 48020, Rawang, Selangor Darul Ehsan.
Office Phone
Official Email
Company Registration Number
INFINITY VENTURES MARKETING (TR0233437-W)
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Direct Channels

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General Inquiries

For marketing inquiries, business proposals, and partnerships.

Send Email
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WhatsApp Biz

Instant messaging for technical assistance, or current project status.

Message Now
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Customer Support

Ticketing system for complaints, technical issues, or service improvements.

Open Ticket
Important: Identity Verification Please ensure you only communicate through the official channels above. We will not be responsible for any transactions made through unofficial channels.
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Business Hours

MONDAY - FRIDAY
09:00 AM - 06:00 PM
Malaysia Time Zone (UTC+8)
Weekend Note: Support on Saturdays and Sundays is limited to critical/emergency cases only. Responses may take up to 48 hours.
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Communication Guidelines

To expedite the support process, please ensure you adhere to the following guidelines when contacting us:

  • State your Project Reference Number (if any) in the email subject line.
  • Include screenshots if you are reporting an error or technical issue.
  • Use professional, clear, and easy-to-understand language.
Security Practices The IVM Team WILL NEVER ask for your bank password, OTP code, or personal financial information via message or phone call.

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